Back Issues of PDAA Today

Back issues of PDAA Today, PDAA’s quarterly print newsletter are now online and available for download.

Reorganizing the State Department’s Public Diplomacy Operations:  An Update

Two top State Department officials will discuss the Trump Administration’s reorganization of the Public Diplomacy offices at the PDAA luncheon, Monday, Nov. 18, 2019, at the DACOR-Bacon House.

Nicole Chulick, Principal Deputy Assistant Secretary for the Bureau of Global Public Affairs, and Jennifer Hall Godfrey, Chief of Staff for the Undersecretary for Public Diplomacy and Public Affairs, will outline the goals, challenges, and impact of the reorganization, the first major overhaul of the PD sector since USIA was dissolved in October 1999.

Chulick and Godfrey are both Foreign Service officers.

Chulick previously served as Principal Deputy Coordinator for the Bureau of International Information Programs. She was also acting director of Press and Public Diplomacy in the Bureau of South and Central Asian Affairs. She has served in Sri Lanka, Nepal, Hong Kong, and Nicaragua. Before joining the Foreign Service, Chulick was the spokesperson for the U.S. Border Patrol. She holds an M.A. from Georgetown University.

Godfrey has served in numerous public diplomacy positions, including as PAO in Saudi Arabia 2015-2018. She has worked in Jordan, Turkmenistan, Libya, and Austria. In Washington, she was the acting Deputy Assistant Secretary for International Media Engagement at the Bureau of Public Affairs. Godfrey graduated from Brandeis University and holds an M.A. from the National War College.

The discussion will take place on Mon., Nov. 18, from 12:00 to 2:00, at DACOR Bacon House, 1801 F St. NW. To register, please complete the form on page 7 of the newsletter or register on-line using the drop-down menu below. Deadline is Nov. 14.¤

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Nov. 4 First Monday Program: Using Cultural Diplomacy to Celebrate the 200th Anniversary of Stamford Raffles’s Arrival in Singapore

Please join us on Mon., Nov. 4, for the First Monday luncheon program focusing on Using Cultural Diplomacy to Celebrate the 200th Anniversary of Stamford Raffles’s Arrival in Singapore featuring Ashok Kumar Mirpuri, Singapore Ambasasador.

First Monday Forums are a joint project of the Public Diplomacy Association of America, the USC Center on Communication Leadership and Policy, and the Pubic Diplomacy Council. The Forums are held at George Washington University’s Elliott School Lindner Family Common, 1957 E Street, NW, 6th floor, starting at 12 noon. Sandwiches and refreshments are served. Attendance is free with an RSVP at​.

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The Power of Ideas That Won the Cold War is Still Needed

by Christopher Datta

Twenty years ago, the United States Information Agency (USIA) was consolidated into the United States Department of State. On this 20th anniversary of that event, it is time to reexamine the wisdom of that decision. In my opinion, it was a mistake.

To win the Cold War, President Ronald Reagan did something for which he is never credited: he dramatically increased the budget of the United States Information Agency, the public diplomacy arm of our struggle against communism.

The Cold War was won not by our military strength but by the power of ideas, and USIA was the lead Cold Warrior in the Soviet/U.S. clash of ideologies. The Soviet Union collapsed because its people lost faith in communism. We won because we had better ideas, and because our values of free expression and personal liberty, among others, converted world opinion. USIA was the little federal agency that played a major role in making that happen.

When the Cold War ended, some said that the United States no longer needed USIA to defend our values and to counter Russian disinformation, and the agency was abolished. Many of its functions were absorbed into the State Department.

ISIS and Russia, new enemy and old

Today we face ISIS, a new enemy, and Russia, a revitalized old one. Our problem is that we treat the conflict with ISIS as a military struggle instead of an ideological one, while the Russians are humiliating us, not with their military might, but through hacking and social media. As we see in Afghanistan, the Taliban has risen from its ashes and is again a threat to the government in Kabul, and the continuing bloody attacks in Europe and elsewhere by ISIS show the resilience of the appeal of its ideology. Regarding Russia, never has a country so humiliated us at so little cost by leveraging tools that should be our strength, not theirs. In the effort to win the social media struggle, we are coming in last.

Afghanistan operation

American soldiers at a checkpoint last year during a patrol against Islamic State militants in the eastern Afghan district of Deh Bala. (Wakil Kohsar/Agence France-Presse – Getty Images)

Recent events in Syria have taken a dramatic turn, to the benefit of Russia, Iran, Assad and, last but not least, ISIS. It appears that thousands of ISIS fighters are escaping or being released from their former prisons in Kurdish controlled areas. Russia and ISIS have become stronger, and today they present a bigger menace than ever to America, Europe and to the region. We will not defeat them until we have discredited their ideological allure.

Winning this war of ideologies ought to be a cakewalk. We have freedom of expression, freedom of worship, education, tolerance, prosperity and the prospect of peace. On their side is the ruthless suppression of human rights, the brutalization of women, intolerance of other views, poverty, endless war that is doomed to failure in the long run and an ideology of hate and division.

The State Department is seldom credited with how much it has done to project American power and to keep us safe. It is staffed with some of the best and brightest our country has to offer. It is excellent at government-to-government negotiations, creating treaties and promoting American business interests. What it is not good at is people-to-people diplomacy. It is not a part of the corporate culture of the Department and is essentially alien to its methods of operation, which primarily involve closed-door negotiations and press conferences. All too often, press conferences are what leaders in the Department think is public diplomacy.

Creating common ground with public diplomacy

Public diplomacy is about establishing relationships between foreign audiences and Americans. Often, it has little to do with directly advocating foreign policy goals and is more about creating common ground even when we disagree with others about specific issues. It is about developing alliances and partnerships with foreign publics and their opinion leader

Two of USIA’s public diplomacy programs, from “USIA: A Commemoration”

It is also about nurturing democratic development through support for the evolution of institutions that underpin the rule of law. Democracy is a fragile form of government, as our Founding Fathers understood. In 1860, the democratic election of Abraham Lincoln sparked a war that killed over 625,000 Americans. That is the level of violence elections all too often ignite, and did, even in our own country.

Without the proper social, cultural and institutional foundations, elections are a prescription for violent upheaval, a lesson we have failed to learn.

In September of 1999 I went to Senegal in West Africa, where I was the Public Affairs Officer at our embassy in Dakar. Senegal was remarkable for its activist media, especially in the developing world.

Senegal, USIA, and independent media

Senegal did not always have independent print and radio organizations. They exist today, at least in part, due to the work of USIA public affairs officers over two decades. Early on, they recognized the potential for media liberalization in Senegal and began to send journalists, editors and government officials on short and long term journalism study tours in the U.S. They brought media and democratization experts to Senegal to give lectures and hold conferences. Brick by brick, year by year, they planned and worked to build a new media environment in Senegal, believing that an independent media, one that could hold the government accountable, was a key leverage point to creating the means to achieve democratic reform.

image of toopic magazine

USIA’s Topic magazine for Africa devoted a third or more of every issue to African subjects with a U.S. connection.

Senegal, in September of 1999, was about to hold a presidential election. Because of USIA’s long history of promoting journalism in Senegal, the embassy decided to work in partnership with the local Print, Radio and Television Journalists Federation to hold a series of workshops on the role of journalists in covering elections. The most popular lecture during the conference concerned the use of new technologies, with a focus on how cell phones could be used to provide breaking news. The journalists used what they learned. In one instance, a radio reporter found a politician from the ruling party openly buying votes. He called his radio station and they put him on the air, live. He walked straight up to the man, identified him, asked him what he was doing and shoved the cell phone in his face. The man stuttered a few words, and then turned and ran from the scene, to the laughter of all.

It caught on. Reporters everywhere went looking for cases of voter fraud to expose. On election night, the results were sent to a central vote collection office in Dakar, where the government supposedly would confirm the tallies before announcing them. But when the polls closed, reporters started announcing the totals live on the radio, precinct by precinct. People kept their own tallies on scraps of paper and, by the next morning, everyone knew who the winner was. For the first time in the history of the country, it was not the incumbent, and everyone knew it no matter what the government claimed.

USIA was uniquely organized to promote democratic development through the long term support of human rights organizations, journalism, programs that helped build the rule of law, educational programs that encouraged the acceptance of diversity in society and, perhaps most importantly, through partnering with and supporting local opinion leaders to help them promote democratic values that stand in opposition to ideologies hostile to the West. USIA worked over decades to set the foundations that must be established before democracy can flourish.

This was public diplomacy as USIA practiced it. We need this approach and we need these tools back again if we are to defeat the ideology of ISIS, counter Russian disinformation and build democracies without igniting violence. It is time to bring back the United States Information Agency.

Christopher Datta is a retired Foreign Service Officer who began his career in the United States Information Agency and is the author of a memoir, Guardians of the Grail: A Life of Diplomacy on the Edge.

This article originally appeared in the November 1, 2019 issue of American Diplomacy Journal ( Reprinted with permission.

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After the Merger: Public Diplomacy at State – video now available

Photo of Audience

After the Merger: Public Diplomacy at State, a program presented by the Public Diplomacy Association of America, the Public Diplomacy Council, and the USC Annenberg Center on Communication Leadership and Policy on October 7, 2019. (Photos: Bruce Guthrie)

The Public Diplomacy Association of America, the Public Diplomacy Council, and the USC Annenberg Center on Communication Leadership and Policy co-sponsored the October 7, 2019, First Monday program focused on the 20-year anniversary of the merger of the United States Information Agency and the U.S. Department of State.

Speaker included former PDAA President Cynthia Efird, Ambassador Kenton Keith; Ambassador Jean Manes; and Dr. Shawn Powers.

A report on the program is available on the Public Diplomacy Council website; it was prepared by Joe Johnson.

A video of the program is available on the Public Diplomacy Association of America’s video channel. Click here to view.


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Memories of Lou Olom (1917-2019)

By Bruce Gregory
He was one of the most thoughtful, dedicated, and politically savvy public diplomacy professionals of his generation. Louis T. Olom (1917-2019), a career civil servant, will be remembered for his many contributions to public diplomacy during the years in which it was gradually gaining acceptance as a field of professional practice in US diplomacy.

Lou’s interest in what became known as public diplomacy began when he was a student at the University of Chicago in the 1930s. There, as a research assistant to the distinguished political scientist Charles Merriam, he discovered the work of Harold Lasswell, one of the 20th century’s leading scholars of propaganda and communications studies. Deeply impressed, Lou went to New York to meet Lasswell, who hired him to work on his propaganda research team. At the invitation of Librarian of Congress Archibald MacLeish, Lasswell, Olom, and others on the team moved to Washington in 1940 to create the Library’s wartime communications research division.  Continued here.

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After the Merger: Public Diplomacy at State

The impact of the 1999 merger of the United States Information Agency into the Department of State will be the focus of the Mon., Oct. 7, 2019, First Monday luncheon.

The speakers will include:

The forum will start at 12 noon and take place at George Washington University’s Elliott School of International Affairs, 1957 E Street NW, room 602. The program is free and incudes lunch, but those planning to attend are asked to register at

First Monday programs are presented by PDAA, the USC Annenberg Center on Communication Leadership and Policy, and the Public Diplomacy Council.

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